Shipping

Packages can take anywhere between 1 to 5 weeks depending on your local customs.
We provide tracking codes for you package.
Certain products might arrive separately due to them being sent from different warehouses.

Returns

We only allow returns/refunds if the item is not as advertised or damaged. Our number one priority is our customers being satisfied with our service and products. Please send us an email at grandeurlux@hotmail.com if you encounter any trouble.

Feedback

We appreciate any feedback or tips to improve our service and products. You can always send us an email at grandeurlux@hotmail.com